Terms & Conditions

Effective Date: October 2026

These Terms & Conditions (“Terms”) govern your use of the K&R FreightLab website, delivery services, partnership services, and any communication or interaction with our company. By accessing our site or submitting a delivery request, you agree to these Terms.

1. Service Overview

K&R FreightLab provides hotshot delivery, courier transport, industrial freight movement, and partnership‑based logistics services across Houston, Austin, San Antonio, and surrounding regions.

All services are subject to availability, scheduling, and operational capacity.

2. Delivery Requests

When submitting a delivery request, you agree to provide accurate and complete information, including:

  • Pickup and delivery addresses
  • Contact details
  • Freight type, weight, and dimensions
  • Any special handling requirements

We reserve the right to decline or modify a request if information is incomplete, unsafe, or outside our service capabilities.

3. Freight Requirements

You are responsible for ensuring that freight is:

  • Properly packaged
  • Safe for transport
  • Accurately described
  • Compliant with all applicable laws and regulations

Hazardous materials, illegal goods, or improperly packaged items will not be transported.

4. Pricing & Payment

Pricing is based on distance, freight type, urgency, and service level. Quotes provided by K&R FreightLab are estimates and may adjust based on actual conditions.

Payment terms may vary for individual clients and business partnerships.

5. Cancellations & Changes

Delivery requests may be canceled or modified before dispatch. Once a driver is en route, cancellation fees may apply.

6. Liability

K&R FreightLab is not liable for:

  • Delays caused by weather, traffic, accidents, or circumstances beyond our control
  • Damages resulting from improper packaging or inaccurate freight descriptions
  • Losses related to missed deadlines caused by external factors

Our liability for any claim is limited to the cost of the service provided.

7. Website Use

By using our website, you agree not to:

  • Attempt unauthorized access
  • Interfere with site functionality
  • Use the site for fraudulent or unlawful purposes

We may update or modify website content at any time.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

9. Third‑Party Services

We may link to external websites or use third‑party tools. We are not responsible for the content, policies, or actions of third‑party providers.

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about these Terms, contact us:

K&R FreightLab 1942 W Gray St #63 Houston, Texas 77019 | Phone: (713) 998‑0083 | Email: admin@krfreightlab.com