Privacy Policy

Effective Date: August 2026

K&R FreightLab (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, submitting delivery requests, or engaging in business partnerships.

1. Information We Collect

We collect information to process deliveries, communicate with clients, and operate our services effectively.

Information You Provide

  • Contact details (name, phone number, email)
  • Company information
  • Pickup and delivery addresses
  • Freight details
  • Partnership inquiry information
  • Uploaded documents (BOLs, instructions, photos)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (analytics)

2. How We Use Your Information

We use your information to operate our logistics services and maintain communication.

  • Process and confirm delivery requests
  • Coordinate pickup and delivery
  • Provide updates and notifications
  • Respond to inquiries
  • Improve website performance
  • Maintain internal records and compliance

We do not sell your information.

3. Sharing Your Information

We may share information only when necessary to complete your service.

  • With delivery operators handling your freight
  • With business partners involved in logistics coordination
  • When required by law, regulation, or legal process

We do not share information for marketing by third parties.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website may use cookies or analytics tools to improve performance and user experience. You can disable cookies through your browser settings.

6. Your Choices

You may request to:

  • Update or correct your information
  • Request deletion of certain data
  • Opt out of non‑essential communication

Contact us at admin@krfreightlab.com for assistance.

7. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

K&R FreightLab 1942 W Gray St #63 Houston, Texas 77019 | Phone: (713) 998‑0083 | Email: admin@krfreightlab.com